FAQ

Orders and Shipments

Dois-je ouvrir un compte pour faire des achats chez vous ?
Comment créer un compte ?
Comment commander ?
Comment puis-je payer mes commandes ?

Returns and Refunds

Can I return an item?
Is the return free?
How will I receive the refund?

Payments

What payment methods do you accept?
Can I pay by cash on delivery or bank transfer?

Account and Assistance

Do I have to create an account to buy?
How can I contact you?