FAQs

Orders and Shipments

Which countries do you ship to?
What are the delivery times?
Which couriers do you use?
Is shipping free?

Returns and Refunds

Can I return an item?
Is the return free?
How will I receive the refund?

Payments

What payment methods do you accept?
Can I pay by cash on delivery or bank transfer?

Account and Assistance

Do I have to create an account to buy?
How can I contact you?